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Serving Tucker, Decatur, Chamblee, & Brookhaven, GA

Frequently Asked Questions

How Do I Make An Appointment at SOCAH Center?

SOCAH Center currently only has one location and does not practice medicine at any other locations. We are located at 2296 Henderson Mill Rd. Suite 300 Atlanta, GA 30345. You may request an appointment on our website through our contact us page or you may give us a call at 404.474.2301 and we will get you scheduled.

Do I Need A Referral To See Your Medical Provider?

In the state of Georgia you do not need a referral to see a dermatologist and therefore you do not need a referral for dermatology services, unless you are using VA insurance or certain United Healthcare Student Resources plans.

Do You Accept Same Day Appointments?
We try our best to accommodate our patients by having same-day appointments available, especially for urgent matters. You can make an appointment by phone, online, or in person. If for any reason we are not able to see you same-day, we will schedule an appointment for you within the next 24 hours given the time permitted. We do offer telemedicine or virtual visits.
Does SOCAH Center Take My Insurance?

We are currently in-network with Blue Cross Blue Shield, Aetna, Ambetter, UHC, Medicare, Tricare, GEHA, Humana, and Cigna (access full list of in-network insurance plans here). We must emphasize that your health is our primary concern, regardless of your insurance. Because your insurance policy is a contract between you and your insurance company. please check with your insurance carrier to determine any pre-existing limitations or other benefit restrictions that you may have PRIOR to your appointment. Your insurance company may also need you to supply certain information directly. It is your responsibility to comply with their request. Please be aware that the balance of your claim is your responsibility whether or not your insurance company pays your claim. Most insurance companies do not cover 100% of services and there is a portion that is your responsibility.

There are several patient responsibility components that may apply to an insurance payment:

  • Co-pay – a set dollar amount per office visit that is the patient’s responsibility.
  • Co-insurance – a percentage of the charge that is the patient’s responsibility.
  • Deductible – a set annual amount that the patient is responsible for paying prior to his or her insurance making a payment.

SOCAH Center will verify your insurance before your appointment but we cannot determine the exact cost of your visit should you choose to use insurance. Because of the contract you have with your insurance company, we are obligated to collect payment from you for your portion of the balance. All co-payments, co-insurance, and deductibles must be paid at the time of service.

However, we do offer discounted self-pay prices for those without insurance or opting not to use it so that we can provide personalized care with extended visit times, virtual office visits, counseling on healthy lifestyle choices and more. Please call 404.474.2301 for self pay prices.

Will My Insurance Cover Any Of My Office Visits, Surgeries, Or Procedures?

Your insurance coverage may vary based on your agreement with your insurance company. If your treatment is deemed non-cosmetic, your plan may cover all or part of your appointment, surgery, or procedure. 

Can I Use My Federal Or Healthcare Savings Account (FSA & HSA)?

Depending on your account requirements, your medical fees may be covered as your visit and services are being performed in a medical office. Our medical providers recommend that you speak with your organization’s administrator regarding covered services.

What Services Does SOCAH Center Provide?

We offer general medical, cosmetic, and pediatric dermatology services. Dr. Hill is a nationally recognized expert in diagnosing and managing hair and scalp disorders and Hair Restoration Surgeon. 

Preparing For a Medical Hair Appointment

Our medical providers understand that every detail in the history and exam is crucial when assessing for hair loss. Please do not wash hair for 48 hours prior to your initial visit. Before arriving please remove any sew-ins, lace-fronts, braids, extensions, and other “glued-in, braided-in, sewed-in, or semi-permanent” styles so the provider can thoroughly assess the entire scalp. Lastly, please do not apply any camouflage products the day of the exam (48 hours if possible) as this may affect visualization of the scalp. It is important that the provider can access the entire scalp.

Preparing For a Full Body Skin Exam or Skin Appointment

Our providers understand that every detail in the history and exam is crucial when assessing for skin concerns. Please arrive with no make up on or be prepared to remove all make up before your skin appointment including the face. It is important so that our providers can thoroughly assess all areas of concern including the face.

Preparing For A Nail Exam

Please keep nails free from nail polish for 2 days prior to the appointment so no staining is visible and nails can be assessed for texture, appearance, and color.

I Have Had Treatments In The Past. Will Our Medical Providers Need Those Records?

Our providers want to ensure they are not repeating any treatments you may have used in the past. Obtaining records from your previous physicians is helpful. Please bring all medical records with you to your appointment.

I Am A Stylist, Barber, or Trichologist With Clients With Noticeable Hair & Scalp Conditions or concerns. Can I Refer Them To You?

Yes! The SOCAH Center works closely with stylists, barbers, trichologists, cosmetology and barber schools and other venues to educate about inflammatory scalp disorders and the importance of early intervention. Our providers are always available to speak to salons and barbershops and discuss how they can be the frontline of defense to educate patients.