Our Promise To You

Privacy Policy

Skin of Culture and Hair Center is dedicated to respecting your privacy and ensuring your security on our site. The following privacy policy tells you about how and why we collect any information about you, and what we use this information for on our website.

Our Office Privacy Policy

The following policy covers the use of this website. For information on how we safeguard our patients’ privacy in our offices under the HIPAA Privacy Rule, please see our Notice of Privacy Practices.

Information We Collect and How We Use it

Skin of Culture and Hair Center only collects information from our users that is necessary to process bill payments, complete a purchase online, complete medical forms and use interactive features on this site. We will not sell, share or rent this information to others or use it in any ways other than disclosed in this privacy statement.

Paying Your Bill

We request information from the user to process bill payments online. Bill payment users must provide contact information (like name and phone number) and billing information (like credit card number, expiration date, and address). We use a third-party credit card processing company that secures your information and we do not store your personal credit card information. See “Security” heading below for more information about how we secure this information.

Online Forms

For the convenience of our patients, we make certain medical forms able to fill out and submit online. Forms may ask about your past medical history, which we use to help manage your healthcare. Or, we may ask for your contact, insurance, and billing information, so we can make sure your claims are properly submitted.

See the “Security” heading below for more information about how we secure this information. Patients are not required to submit these forms online. You can also print the forms and bring them with you or fill them out in our offices.

Cookies

A cookie is a piece of data stored on the user’s hard drive containing information about the user. Use of a cookie is not linked to any personally identifiable information while on our website. We may use cookies to ease your experience on our site and/or to track user interests to enhance the experience on our site. You don’t have to enable cookies to use our website.

Log Files

We may use IP addresses to analyze trends, administer the site, track users’ movements and gather broad demographic information about who’s using our website. IP addresses are not linked to personally identifiable information.

Security

When users submit sensitive information on our website, their information is protected both online and offline. Online sensitive information is protected by high-level, 256-bit encryption. In our office users’ information, including sensitive information, is restricted behind passwords.

Social Media

Your privacy is of utmost concern to us. Please be aware that our social media pages (such as Facebook, Twitter, and YouTube) are NOT to be used to dispense medical advice or considered a source for medical advice. Any information, images, comments, or links posted by Skin of Culture and Hair Center/ DrHillHairLoss or our followers should not be considered medical advice. If you need medical advice, please call our office (404.474.2301) or contact the appropriate healthcare provider directly. Skin of Culture and Hair Center/ DrHillHairLoss manages and maintains our social media pages, but is not responsible for user-generated content. We make every effort to monitor the content and ensure it is appropriate; to that end, we reserve the right to add, edit, or delete content at our sole discretion. We shall not be held responsible for inappropriate content, images or links submitted by other users. By commenting on any of our pages, you understand that your comments will be visible to other viewers and followers of our page (or possibly yours, depending on your privacy settings). Please do not share private health information on any of our social media pages. All images, videos and photos posted by Skin of Culture and Hair Center/ DrHillHairLoss are copyrighted of Skin of Culture and Hair Center/ DrHillHairLoss and should not be reused without our express permission. Any image, photograph or video posted by a user is consenting to all third-party policies (i.e. Facebook, Twitter, YouTube) with the understanding that all or any image including video could be redistributed or copied from these pages. This policy/disclaimer is in addition to any and all third-party policies (i.e. Facebook, Twitter, YouTube). User consents to the above statements and third-party policies. User hereby releases Skin of Culture and Hair Center/ DrHillHairLoss from any and all liability in connection with the use of any and all pictures, images or video posted by Skin of Culture and Hair Center/ DrHillHairLoss on any Skin of Culture and Hair Center/ DrHillHairLoss page.

Notification of Changes

If we change our privacy policy, we will post those changes in this privacy policy. We will only use information in accordance with the privacy policy under which the information was collected. If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users by mail or email at least 30 days prior to such change.

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law where we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.

Authorization to Contact

You authorize SOCAH Center personnel to communicate by mail, answering machine messages, and/or e-mail according to the information provided in your patient registration information. SOCAH, or any agent or servicer of your patient account, may use any information you have provided, including contact information, e-mail addresses, cell phone numbers, and landline numbers, to contact you for purposes related to your account, including debt collection. You authorize SOCAH Center to use this information in any manner consistent with the information you have provided, including mail, telephone calls, e-mails, or text messages. You expressly consent to any such contact being made by the most efficient technology available, including automatic dialing/e-mailing or similar equipment, or pre-recorded or other messages, even if you are charged for the contact.

Questions About Our Policy

If you have questions or concerns regarding this statement, contact us today!